outsourcing - Everest Group Research Portal

All Reports Events Blogs Videos

Filters

Clear Filters

Showing 17 results

Ikarus Aon Hewitt

Provider Compendium
Dec. 17, 2025

Priyanka Mitra

Vice President

Mustafa Pitolwala

Practice Director

Varun Madan

Senior Analyst

Chetan Somani

Senior Analyst

Multi-process Human Resources Outsourcing (MPHRO) Services – Provider Compendium 2025

Despite economic headwinds, the MPHRO services market showed notable resilience in 2024, with sustained enterprise demand across core HR functions. This compendium examines key developments across the MPHRO landscape as providers continue to invest in technology-enabled…
Provider Compendium
May 01, 2020

Anil Vijayan

Partner

Ashwin Gopakumar

Practice Director

Samikshya Meher

Practice Director

Utkarsh Shahdeo

Senior Analyst

Intelligent Document Processing (IDP) – Technology Vendor Profile Compendium 2020

Everest Group defines Intelligent Document Processing (IDP) as a process that leverages a software product or solution to capture data from documents (e.g., emails, text, PDFs, and scanned documents), categorize it, and extract relevant data for…
PEAK Matrix®
March 27, 2020

Anil Vijayan

Partner

Ashwin Gopakumar

Practice Director

Samikshya Meher

Practice Director

Utkarsh Shahdeo

Senior Analyst

Intelligent Document Processing (IDP) – Technology Vendor Landscape with Products PEAK Matrix® Assessment 2020

Everest Group defines Intelligent Document Processing (IDP) as any software product or solution that captures data from documents (e.g., email, text, PDF, and scanned documents), categorizes, and extracts relevant data for further processing using AI technologies…
PEAK Matrix®
March 25, 2019

Anil Vijayan

Partner

Intelligent Document Processing (IDP) – Technology Vendor Landscape with Products PEAK Matrix™ Assessment 2019

Everest Group defines Intelligent Document Processing (IDP) as any software product or solution that captures data from documents (e.g., email, text, pdf, and scanned documents), categorizes, and extracts relevant data for further processing using AI technologies…
Viewpoint
June 21, 2018

Arkadev (Arko) Basak

Partner

Vishal Gupta

Partner

Krishna Sai Charan

Vice President

PeopleScout Acquires TMP Holdings LTD – Another Stride Forward in the Quest for Global RPO Play

PeopleScout’s acquisition of TMP Holdings LTD will bolster its presence in the UK and the broader EMEA region, a region where it currently lacks significant presence. It will further expand PeopleScout’s product offerings / services portfolio,…
State of the Market
June 08, 2018

Global Locations Annual Report 2018: Service Delivery Portfolios in a Disrupted World

The global services landscape is at the tipping point of transformation. There are many changes that are taking place from a macroeconomic and legal perspective in key onshore/source locations. While these may influence the market in…
Provider Compendium
Dec. 09, 2016

Anil Vijayan

Partner

Priyanka Mitra

Vice President

Rajesh Ranjan

Managing Partner

Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Profile Compendium 2016

The Multi-Process Human Resources Outsourcing (MPHRO) Service Provider Profile Compendium is a companion to Everest Group’s latest study, Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Landscape with PEAK Matrix™ Assessment 2016. This report provides comprehensive…
PEAK Matrix®
Aug. 11, 2016

Anil Vijayan

Partner

Harsh Kapoor

Assistant Manager

Priyanka Mitra

Vice President

Rajesh Ranjan

Managing Partner

Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Landscape with PEAK Matrix™ Assessment 2016

The MPHRO service provider landscape is dominated by the top five providers in terms of market success and delivery capability. However, other players have also invested in developing their capabilities and some of them have seen…
PEAK Matrix®
June 29, 2016

Anil Vijayan

Partner

Rajesh Ranjan

Managing Partner

Benefits Administration Outsourcing (BAO) – Service Provider Landscape with PEAK Matrix™ Assessment 2016

The Benefits Administration Outsourcing (BAO) market is a consolidated space dominated by a handful of players. However, the recent healthcare reforms and the strategic shift from Defined Benefits (DB) to Defined Contributions (DC) have created increased…
State of the Market
June 30, 2017

Global Locations Annual Report 2017: Signs of Structure in a Disordered World

The global services locations landscape continued to witness stable growth in 2016 in terms of revenue; however, the growth rate was slower than the previous year owing to macroeconomic slowdown, political instabilities, and volatility in equity…
State of the Market
April 18, 2017

Akshay Pandita

Practice Director

Shivani Mudgil

Senior Manager

Market Vista™: 2016 Year in Review: Global Services Industry Facing “Winds of Change”

Market Vista – 2016 Year in Review report gives an overview of the developments that took place in the global services industry in 2016. The report highlights key trends and drivers pertaining to GICs, offshore/nearshore locations,…
Provider Compendium
Jan. 05, 2016

Rajesh Ranjan

Managing Partner

Vishal Gupta

Partner

Recruitment Process Outsourcing (RPO) – Service Provider Profile Compendium 2015

Introduction The Recruitment Process Outsourcing (RPO) - Service Provider Profile Compendium 2015 provides accurate, comprehensive, and fact-based snapshots of service providers in the RPO market. The study provides a detailed profile of each RPO service provider…
Provider Compendium
Dec. 30, 2015

Harsh Kapoor

Assistant Manager

Rajesh Ranjan

Managing Partner

Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Profile Compendium 2015

Introduction The Multi-Process Human Resources Outsourcing (MPHRO) Service Provider Profile Compendium is a companion to Everest Group’s latest study, Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Landscape with PEAK Matrix™ Assessment 2015. This report provides…
PEAK Matrix®
Oct. 08, 2015

Rajesh Ranjan

Managing Partner

Vishal Gupta

Partner

Recruitment Process Outsourcing – Service Provider Landscape with PEAK Matrix™ Assessment 2015

Introduction The RPO market grew at 13% in 2014, on back of robust new deal activity. However, there was significant regional variation in growth. An interesting trend was witnessed around single-country deals. Continental Europe and Asia…
PEAK Matrix®
March 05, 2015

Rajesh Ranjan

Managing Partner

Multi-Country Payroll Outsourcing (MCPO) – Service Provider Landscape with PEAK Matrix™ Assessment 2015

Introduction The Multi-Country Payroll Outsourcing (MCPO) is one of the fastest growing markets within the HR space. It grew at a rate of approximately 20% to reach ~US$1.2 billion in annualized revenue in 2014 and is…
Thematic Report
Jan. 14, 2016

Rajesh Ranjan

Managing Partner

RPO in the Middle East and Africa: Managing Complexity for Competitive Advantage

Executive Summary The RPO market grew at 13% in 2014, on back of robust new deal activity. However, there was significant regional variation in growth. An interesting trend was witnessed around increasing traction in Middle East…
Provider Compendium
Jan. 29, 2015

Rajesh Ranjan

Managing Partner

Recruitment Process Outsourcing (RPO) – Service Provider Profile Compendium 2014

INTRODUCTION The Recruitment Process Outsourcing (RPO) Service Provider Profile Compendium is a companion to Everest Group’s latest study, Recruitment Process Outsourcing (RPO) – Service Provider Landscape and Capability Assessment, Jan 2015. This report provides accurate, comprehensive,…