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Showing 25 results
  • NEW
    Provider Compendium
    Jan. 08, 2026

    Process orchestration solutions are becoming central to enterprise automation and digital operations strategies. These products support the design and execution of long-running, multi-actor workflows and integrate human and digital workers with enterprise systems. As organizations increasingly…
  • PEAK Matrix®
    Nov. 12, 2025

    As enterprises navigate macroeconomic uncertainties, rapid technological advances, and growing business agility demands, the need for a unified backbone to connect end-to-end processes has never been greater. Process orchestration fundamentally enables this shift, helping organizations manage…
  • State of the Market
    Nov. 11, 2025

    Everest Group defines Digital Interaction Intelligence (DII) as an analytics product that offers a fact-based, technology-driven approach to understanding user interactions on various applications, particularly business applications. It captures user actions and metadata from multiple desktops…
  • Provider Compendium
    Oct. 15, 2025

    Digital Interaction Intelligence (DII) products are rapidly emerging as a core enabler in enterprise automation and transformation strategies. DII solutions adopt a user-centric lens to analyze digital activity, delivering more granular insights into how work actually…
  • PEAK Matrix®
    Aug. 04, 2025

    The Digital Interaction Intelligence (DII) market is gaining momentum as enterprises seek granular insights into user behavior and task execution across desktop environments. DII solutions capture metadata, such as keystrokes and clicks, to create digital interaction…
  • State of the Market
    Feb. 21, 2025

    Process orchestration enables business users to design, manage, and monitor end-to-end business processes. It includes key capabilities, such as modeling processes, managing business rules, designing user interfaces to capture/present data, managing the hybrid workforce of enterprises,…
  • Provider Compendium
    Dec. 27, 2024

    Process orchestration enables businesses to design, manage, and monitor end-to-end processes. They act as central control hub for Intelligent Automation (IA) technologies while enabling workflow distribution between human and digital workforce. The rise of generative AI…
  • Thematic Report
    Dec. 24, 2024

    Everest Group’s Service Provider Compass™ reports offer multiparameter insights into providers’ presence, scale, and prominence for leading service providers in specific delivery locations. This report series integrates primary and secondary research data, focusing on the scale…
  • State of the Market
    Nov. 18, 2024

    Everest Group defines Digital Interaction Intelligence (DII) as an analytics product that offers a fact-based, technology-driven approach to understanding user interactions on various applications, particularly business applications. It captures user actions and metadata from multiple desktops…
  • PEAK Matrix®
    Nov. 11, 2024

    Businesses are streamlining processes and enhancing operational synergies between human and digital workers to improve operational efficiency and increase cost savings. They leverage process orchestration solutions that design, manage, and monitor end-to-end business processes, enabling greater…
  • Market Insights™
    Nov. 05, 2024

  • Market Insights™
    Nov. 04, 2024

  • Provider Compendium
    Oct. 15, 2024

    Digital Interaction Intelligence (DII) improves operational efficiency, enhances employee experience, boosts workforce productivity, and accelerates organizations’ digital transformation journeys. It is a fact-based, technology-driven approach to understanding user interactions, gaining traction in various industries across geographies.…
  • Market Insights™
    Aug. 13, 2024

  • Market Insights™
    Aug. 13, 2024

  • Market Insights™
    Aug. 13, 2024

  • PEAK Matrix®
    Aug. 13, 2024

    Digital Interaction Intelligence (DII) improves operational efficiencies, enhances employee experiences, boosts workforce productivity, and accelerates organizations’ digital transformation journeys. It is a fact-based, technology-driven approach to understanding user interactions, which is gaining traction in various industries…
  • Viewpoint
    Aug. 09, 2024

    Life sciences industry organizations seek innovative strategies to streamline operations, enhance efficiencies, and drive sustainable growth. Among these strategies, they prefer the Global Business Services (GBS) model as a transformative approach to revolutionize operations and manage…
  • Thematic Report
    July 29, 2024

    Everest Group’s Service Provider Compass reports offer multiparameter insights into providers’ presence, scale, and prominence for leading service providers in specific delivery locations. This report series integrates primary and secondary research data, focusing on the scale…
  • Thematic Report
    March 07, 2024

    As businesses navigate the changing global landscape and economic uncertainties, Southeast Asia has emerged as a promising destination for offshore and nearshore operations. The region offers numerous advantages, including a vibrant market, diverse talent pool, language…

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