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  • Provider Compendium
    Sep. 29, 2022

    With enterprises focusing on digital transformation initiatives, the digital workplace services market rapidly recovered from the pandemic in 2021. It is expected to continue its strong growth trajectory in 2022, as enterprises attempt to maximize value…
  • PEAK Matrix®
    Sep. 06, 2022

    With enterprises focusing on digital transformation initiatives, the digital workplace services market underwent rapid recovery in 2021. It is expected to continue its strong growth trajectory in 2022, as enterprises attempt to drive maximum value from…
  • Provider Compendium
    Jan. 26, 2022

    The pandemic has been a catalyst for enterprises to recalibrate their strategies and operating models for the workplace. Considering that the business case for workplace transformation is well established now, enterprises are conceptualizing the target states…
  • PEAK Matrix®
    Dec. 17, 2021

    The pandemic has been a catalyst for enterprises to recalibrate their strategies and operating models for the workplace. Considering that the business case for workplace transformation is well established now, enterprises are conceptualizing the target states…
  • Provider Snapshot
    Dec. 02, 2021

    The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. The third-party vendors are continually assessing their market position and…
  • Provider Profiles
    Oct. 08, 2021

    The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. The third-party vendors are continually assessing their market position and…
  • Provider Compendium
    Sep. 25, 2020

    COVID-19 has had a profound impact on enterprises, service providers, and employees. Most enterprises have handled workplace-related disruptions well, albeit with a knee-jerk reaction through Work From Home (WFH) enablement. However, the current WFH model allows…
  • PEAK Matrix®
    Aug. 21, 2020

    COVID-19 has had a profound impact on enterprises, service providers, and employees. Most enterprises have handled workplace-related disruptions well, albeit with a knee-jerk reaction through Work From Home (WFH) enablement. However, the current WFH model allows…
  • PEAK Matrix®
    June 28, 2019

    Although the focus of workplace services has shifted from user productivity to user experience, the consumers of these services are still viewed as users, rather than humans. Enterprises need to realize that employees are not mere…
  • State of the Market
    July 24, 2018

    About 72% of the enterprises cite IT infrastructure services as a key hurdle in becoming a digital first enterprise. Most enterprises believe their infrastructure services are not moving fast enough to support and drive the future…