• Provider Compendium
    Feb. 03, 2022

    The insurance industry faces headwinds such as obsolete legacy systems, talent shortages, and resistance to change leading to a slower pace of transformation. In addition, consumer needs, habits, and expectations, which were evolving gradually before COVID-19,…
  • PEAK Matrix®
    Jan. 31, 2022

    The insurance industry faces headwinds such as obsolete legacy systems, talent shortages, and resistance to change. In addition, consumer needs, habits, and expectations, which were evolving gradually before COVID-19, have radically shifted during the pandemic, spurred…
  • Provider Compendium
    Jan. 25, 2022

    The pandemic and the rise of digital-native challengers have driven insurers to offer what we refer to as a Secure, Ubiquitous, Personalized, Easy, and Responsive (SUPER) experience across different insurance products. Insurers are looking for ways…
  • PEAK Matrix®
    Jan. 17, 2022

    The pandemic and the rise of digital-native challengers have accelerated the need for insurers to offer a Secure, Ubiquitous, Personalized, Easy, and Responsive (SUPER) experience across different insurance products. Insurers are looking for ways to enhance…
  • Provider Snapshot
    Dec. 02, 2021

    The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. The third-party vendors are continually assessing their market position and…
  • Provider Compendium
    Nov. 12, 2021

    The insurance industry is burdened with obsolete legacy systems, talent shortage, and resistance to change. In addition, consumer needs, habits, and expectations, which were gradually evolving pre-COVID-19, have radically shifted during the pandemic, spurred by the…
  • PEAK Matrix®
    Oct. 21, 2021

    The insurance industry is burdened with obsolete legacy systems, talent shortage, and resistance to change. In addition, consumer needs, habits, and expectations, which were gradually evolving before COVID-19, have radically shifted during the pandemic, spurred by…
  • Provider Profiles
    Oct. 08, 2021

    The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. The third-party vendors are continually assessing their market position and…
  • Provider Compendium
    Sep. 17, 2021

    Enterprises, especially small and midsized, are adopting Microsoft Dynamics 365 to modernize customer experience and finance & operations, enable end-to-end visibility across the supply chain, and streamline marketing & sales. Large enterprises adopt Microsoft Dynamics 365…
  • PEAK Matrix®
    Sep. 14, 2021

    Enterprises, especially small and midsized, are adopting Microsoft Dynamics 365 to modernize customer experience and finance and operations, enable end-to-end visibility across the supply chain, and streamline marketing and sales. Large enterprises adopt Microsoft Dynamics 365…