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  • Provider Profiles
    Oct. 08, 2021

    The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. The third-party vendors are continually assessing their market position and…
  • Provider Profiles
    Aug. 12, 2021

    The global services market is highly dynamic and evolving rapidly, a reality that is reflected in the shift in priorities from cost arbitrage to automation. Third-party vendors are continually assessing their market position and refining their…
  • Provider Compendium
    March 06, 2018

    The mortgage BPO service provider profile compendium provides accurate, comprehensive, and fact-based snapshots of 12 service providers in the market. These include Accenture, , Cognizant, Mphasis-Digital Risk, Firstsource, Genpact, HCL, Infosys, Intelenet, Sutherland Global Services, TCS,…
  • Provider Compendium
    Sep. 28, 2017

    The banking BPO service provider profile compendium provides accurate, comprehensive, and fact-based snapshots of 17 service providers in the market. These include Capgemini, CGI, Cognizant, Concentrix, Conduent, DXC, EXL, Firstsource, Genpact, HCL, Infosys, Intelenet, Sutherland Global…
  • Provider Compendium
    April 18, 2017

    The healthcare payer BPO service provider profile compendium provides accurate, comprehensive, and fact-based profile snapshots of 20 service providers in the market. Specifically, the report allows for comparison of the service providers on their areas of…
  • Provider Compendium
    Dec. 22, 2016

    The P&C insurance BPO service provider profile compendium provides accurate, comprehensive, and fact-based snapshots of 14 service providers in the market. Each five page service provider profile captures a comprehensive picture of that provider’s service suite,…
  • Provider Compendium
    Nov. 16, 2016

    The L&P insurance BPO service provider profile compendium provides accurate, comprehensive, and fact-based snapshots of 16 service providers in the market. Each five-page service provider profile provides a comprehensive picture of that provider’s service suite, scale…
  • Thematic Report
    Aug. 31, 2016

    Introduction The healthcare payer BPO service provider profile compendium provides accurate, comprehensive, and fact-based snapshots of 19 service providers in the market. Each five-page profile presents a comprehensive picture of a provider’s service suite, scale of…