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Showing 19 results
  • May 20, 2021

    Talent is increasingly becoming the prime differentiator for firms as they seek to achieve competitive advantage. A successful talent strategy acts as a business enabler by improving firm performance and enhancing client satisfaction. However, firms often…
  • Provider Compendium
    Nov. 13, 2020

    COVID-19 has had a significant impact on enterprises, service providers, and their employees. Enterprises have struggled to maintain operational vitality and are seeking efficiency, optimization, and avenues for business growth. Automation has become a key optimization…
  • PEAK Matrix®
    Oct. 20, 2020

    COVID-19 has had a profound impact on enterprises, service providers, and their employees. Enterprises have struggled to maintain operational vitality and are seeking efficiency, optimization, and avenues for business growth. Automation has become a key optimization…
  • State of the Market
    Oct. 31, 2019

    About 85% of enterprises believe that IT infrastructure is the bedrock of business transformation initiatives. However, most enterprises believe that their current IT infrastructure services model is not ready to cater to their digital needs. Digital…
  • Viewpoint
    Aug. 09, 2018

    The infrastructure services landscape is undergoing a significant shift, driven by digitalization. Organizations need to reimagine the current IT infrastructure services model to deliver the necessary agility and flexibility. Automation, analytics, and artificial intelligence (AI) –…
  • State of the Market
    July 24, 2018

    About 72% of the enterprises cite IT infrastructure services as a key hurdle in becoming a digital first enterprise. Most enterprises believe their infrastructure services are not moving fast enough to support and drive the future…
  • PEAK Matrix®
    July 19, 2018

    IT infrastructure services automation is one of the top priorities of enterprises and service providers alike. However, most enterprises are yet to derive commensurate benefits from their automation investments and lack a long-term transformational roadmap. As…
  • Thematic Report
    Feb. 22, 2018

    A large portion of the sourced services market comes back to the planning/negotiating table as contracts keep expiring. Most of these deals had originally been procured via a competitive process involving Request for Proposals (RFPs), capability…
  • State of the Market
    Nov. 27, 2017

    The rapid strides in technology in context of cloud-based delivery models, software-defined infrastructure, automation, containerization, and serverless computing are leading towards a collapsing technology stack, which is set to have a profound impact on the IT…
  • PEAK Matrix®
    May 31, 2017

    In today’s digital age, where “applications are the business,” establishing agile, resilient, and cost-effective IT operations has become critical for enterprises. The need for “business-aligned” IT operations has translated into mainstream adoption of flexible, enterprise-grade IT…
  • PEAK Matrix®
    April 18, 2017

    In today’s digital age, where “applications are the business,” establishing an agile, resilient, and cost-effective IT infrastructure has become critical for enterprises. The need for “business-aligned” IT infrastructure has translated into mainstream adoption of next-generation IT…
  • Thematic Report
    Feb. 23, 2017

    Enterprise dissatisfaction is at an all-time high with respect to traditional issues, such as project management, execution, and pricing, as well as lack of meaningful innovation. Additionally, disruptive factors such as saturation, slowing growth rate, and…
  • State of the Market
    July 26, 2016

    Introduction Infrastructure As Code (IAC) has thrown DevOps a lifeline – it offers a comprehensive approach for automating the end-to-end provisioning and management of IT infrastructure through code, which is built and maintained based on software…
  • State of the Market
    March 30, 2016

    Introduction As cloud adoption becomes mainstream, enterprises are demanding more value and do not consider every cloud deployment to be transformative. This could have a significant impact on cloud service providers who have gained market prominence…
  • Thematic Report
    March 01, 2016

    Introduction Enterprises are beginning to challenge the traditional engagement models and deal constructs as new mechanisms of pricing and consuming services emerge. While larger service providers are investing in expanding their solutions portfolio, they are getting…
  • State of the Market
    March 30, 2015

    Introduction With enterprises increasingly realizing the potential of cloud services in terms of business agility and operational efficiency, it has become an integral part of global services engagements, and its adoption has hit a “steady state”.…
  • Thematic Report
    March 26, 2015

    Introduction Renewals and recompetes provide an opportunity for non-incumbent players to expand their wallet share amidst disruptive factors such as saturation, slowing growth rate, and newer and more agile competitors. It also allows buyers a chance…