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Bharath M Pravina Jayaraman

NEW
Blog
Jan. 08, 2026

Bharath M

Vice President

GCCs in 2026: The gap between thriving and surviving is widening

The Global Capability Center (GCC) model is no longer an experiment. It is real, scaled, and deeply embedded in how global enterprises operate today. There is little doubt about that anymore. The model itself will continue. That is not the question.  But…
Blog
Nov. 04, 2025

Bharath M

Vice President

Think the entry level workforce is at risk with AI? Think again

I keep hearing a familiar statement in leadership meetings: “As AI scales, we’ll need fewer entry-level hires.” It sounds logical. Automation takes over repetitive tasks. Senior professionals handle the complex work. The base of the pyramid…
LinkedIn Live
Oct. 23, 2025

Mark Fissell

Senior Vice President, Global Events

Bharath M

Vice President

Exclusive First Look: Engage – Bengaluru 2025 Key Themes

Everest Group Engage is heading to Bengaluru on November 13, 2025, bringing together Global Capability Center (GCC) and Global Business Services (GBS) executives, industry experts, and thought leaders from around the world. Join Anne-Claire Javelle, Head of…
Viewpoint
Sep. 08, 2025

Rohitashwa Aggarwal

Partner

Anish Agarwal

Vice President

Bharath M

Vice President

Strategic by Architecture, Transformative by Outcomes - Systems of Execution and the GCC Opportunity

GCCs are at an inflection point, having moved well beyond their traditional role as centers of cost efficiency and delivery excellence. They now possess strong adjacencies with business teams, deep domain and customer context, and are…
Event
Aug. 18, 2025

Bharath M

Vice President

Shared Services Forum (SSF) Annual GCC Conclave 2025

Everest Group is the Research Partner for the Shared Services Forum (SSF) Annual GCC Conclave 2025. Join Bharath M, Vice President at Everest Group, who will be speaking at the SSF Annual GCC Conclave. Bharath will…
July 24, 2025

Bharath M

Vice President

Shivangee Kumar

Senior Analyst

Global Capability Centers Need to Develop a Holistic View of Value Creation for Growth | Market Insights™

Global Capability Centers
July 24, 2025

Bharath M

Vice President

Shivangee Kumar

Senior Analyst

To Evolve from Delivery Hub to End, It Is Critical to Develop Global Leadership in Global Business Services | Market Insights™

Delivery Hub View the full report
July 24, 2025

Bharath M

Vice President

Shivangee Kumar

Senior Analyst

From Captive to Global In-House Center to Global Capability Center: What's Changed | Market Insights™

Global Capability Center View the full report
Conference
June 13, 2025

Swapna Allapur

Chief People Officer

Rohitashwa Aggarwal

Partner

Bharath M

Vice President

Engage - Bengaluru 2025

Everest Group’s Flagship Event Comes to India For the first time ever, Engage is coming to India - live in Bengaluru on November 13, 2025. This one-day event marks a pivotal moment for leaders across Global…
Event
June 10, 2025

Manu Aggarwal

Partner

Aditi Banerjee

Chief Business Officer and Executive Vice President, LTIMindtree

Suman K Das

Independent Director, Ex MD Eli Lilly GCC, NFatic

Bharath M

Vice President

Stronger Together: Unlocking Greater Value in Life Sciences through GCCs and Strategic Partnerships

Life sciences enterprises are under increasing pressure to accelerate innovation, optimize costs, and embrace emerging technologies like AI. These priorities are reshaping how and where organizations source capabilities, prompting a fresh look at the roles of…
Webinar Deck
June 10, 2025

Manu Aggarwal

Partner

Bharath M

Vice President

Webinar Deck: Stronger Together: Unlocking Greater Value in Life Sciences through GCCs and Strategic Partnerships

Life sciences enterprises are under increasing pressure to accelerate innovation, optimize costs, and embrace emerging technologies like AI. These priorities are reshaping how and where organizations source capabilities, prompting a fresh look at the roles of…
Blog
June 02, 2025

Bharath M

Vice President

Decoding the Cost of Global Roles in GCCs: Hype vs. Reality

In recent months, there’s been growing noise around the idea that housing global roles is the new pinnacle for Global Capability Centers (GCCs). The narrative is so strong that one might believe global roles are the…
May 23, 2025

Bharath M

Vice President

The Trade-offs of Global Roles in GCCs | Market Insights™

GCC
Event
April 15, 2025

Anish Agarwal

Vice President

Rohitashwa Aggarwal

Partner

Bharath M

Vice President

Nikhil Malhotra

Vice President

Nasscom GCC Summit 2025 | Empowering Growth as Strategic Partner

Everest Group will attend Nasscom GCC Summit 2025, returning as a Strategic Partner for the event. Nasscom 2025 will bring together leaders from the global technology and digital ecosystem to explore the future of innovation, AI,…
LinkedIn Live
March 18, 2025

Murali Krishna

Bharath M

Vice President

Bala Sankaranarayanan

Suneela Thatte

Disrupting Healthcare from the Inside: The Rise of GCCs

The healthcare industry is evolving rapidly, driven by the growing demand for personalized care, cost efficiency, and digital innovation. As strategic hubs of excellence, GCCs are playing a pivotal role in reshaping healthcare across the four…
Feb. 27, 2025

Bharath M

Vice President

Disrupting Payroll from Within: The Untapped Potential of GCCs

Global Capability Centers (GCCs) are playing a pivotal role in reshaping global enterprise operations, especially in today’s fast-evolving business environment. By providing access to advanced skillsets, cutting-edge technology expertise, deep business acumen, and streamlined operational efficiencies, GCCs empower organizations to…
Thematic Report
Feb. 17, 2025

Deborah Kops

Executive Advisor

Bharath M

Vice President

Meghna Rosa Thomas

Senior Analyst

Nebin Mathew

Analyst

GBS Architectures: Data Book

As a supplement to GBS Architectures: One Size Does Not Fit All, we are publishing a comprehensive data book that explores GBS architectures’ core dimensions and vectors. While the main report highlights seven key insights, this…
Feb. 03, 2025

Bharath M

Vice President

The Evolving Role of Corporate Communications in GCCs | Blog

Corporate communications have undergone a significant transformation over the past 2-3 years, evolving into a pivotal function within Global Capability Center (GCC) operations. From representing the organization externally to ensuring consistency in messaging and safeguarding the…
Thematic Report
Jan. 31, 2025

Deborah Kops

Executive Advisor

Bharath M

Vice President

Meghna Rosa Thomas

Senior Analyst

GBS Architectures: One Size Does Not Fit All

For over three decades, Global Business Services (GBS) has been a key operational model designed to align with enterprise needs. A complex interplay of enterprise power structures, scale, and functional priorities shapes GBS architectures. Since GBS…
Thematic Report
Jan. 17, 2025

Bharath M

Vice President

Shivangee Kumar

Senior Analyst

Beyond Boundaries: GCCs Shaping Tomorrow’s Enterprises

Global Capability Centers (GCCs) have revolutionized enterprise processes, evolving from undertaking cost-saving initiatives to strategically innovating and creating value. By leveraging shared services, technology, and business model innovations, GCCs now manage large-scale, rule-based processes while fostering…

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