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Showing 71 results
  • PEAK Matrix®
    Dec. 11, 2025

    The banking IT services market is structurally resetting. The old model, under which banks relied on labor arbitrage, large offshore teams, and periodic technology upgrades, no longer delivers. Higher delivery costs, tariff uncertainties, wage pressures, and…
  • State of the Market
    Dec. 10, 2025

    The global impact sourcing ecosystem is fundamentally transforming. No longer seen as a niche or CSR initiative, it is becoming a core workforce strategy that supports enterprise goals for agility, resilience, and inclusive growth. This report…
  • Viewpoint
    Sep. 25, 2025

    As AI adoption accelerates in Banking and Capital Markets (BCM), CX leaders are under increasing pressure to move beyond pilots and deliver tangible, enterprise-wide value. While AI is now the top technology investment driver in the…
  • State of the Market
    Aug. 12, 2025

    Alternative asset management is rapidly transforming, driven by a projected surge toward US$30 trillion in Assets Under Management (AUM) by 2030. This growth is creating unprecedented operational complexity, with institutions now facing new investor demands, irregular…
  • Provider Compendium
    June 27, 2025

    The Banking, Financial Services, and Insurance (BFSI) industry is navigating heightened economic uncertainty, rapid technology innovation, and sophisticated customer demands. In response, enterprises are turning to specialized IT services firms. These providers offer in-depth domain expertise,…
  • State of the Market
    June 06, 2025

    Banks are navigating a complex environment of revenue pressures, cost challenges, and rising regulatory and security demands. Despite a slowdown in growth, they remain committed to targeted IT investments in customer experience, AI, cybersecurity, cloud, and…
  • PEAK Matrix®
    April 01, 2025

    The Banking, Financial Services, and Insurance (BFSI) industry is navigating heightened economic uncertainty, rapid technology innovation, and sophisticated customer demands. In response, BFSI enterprises are turning to specialized IT services firms. These providers offer in-depth domain…
  • Provider Compendium
    Dec. 05, 2024

    The wealth management industry is evolving to meet emerging trends and client demands. To manage costs and boost revenue, firms are introducing new products, expanding into new regions, and enhancing advisor platforms to improve productivity and…
  • Thematic Report
    Aug. 30, 2024

    In today's volatile and competitive business environment, the Order-to-Cash (O2C) process, a traditionally back-office function of Finance and Accounting (F&A), has emerged as a critical focal point for enterprises. Serving as the converging hub of F&A,…
  • Market Insights™
    Aug. 22, 2024

  • Market Insights™
    Aug. 22, 2024

  • Market Insights™
    Aug. 22, 2024

  • Market Insights™
    Aug. 22, 2024

  • PEAK Matrix®
    July 03, 2024

    The open banking landscape is transforming due to regulatory mandates, technical advances, and dynamic consumer expectations. Financial institutions invest in open banking solutions to enhance customer experiences, foster innovation, and maintain a competitive edge. This transformation…
  • Thematic Report
    June 27, 2024

    Finance organizations struggle with cost pressures, slowdowns in customer demand, and the need to adapt to new business models. To better address these challenges, enterprises are increasingly seeking outsourcing support. However, enterprises’ expectations from their providers…
  • Blog
    May 16, 2024

    The Big Four accounting firms have been steadily expanding their service horizons, casting a wider net in the managed services market in pursuit of growth and diversification. Leveraging their deep-rooted understanding of global organizations’ financial and…
  • Thematic Report
    May 15, 2024

    The Banking and Financial Services (BFS) industry in APAC is rapidly transforming due to digital technology adoption, regulatory changes, and a focus on sustainability and open banking. These shifts present challenges and opportunities, prompting BFS firms…
  • Thematic Report
    April 03, 2024

    The BFSI industry is showing great interest in using generative AI as part of its technology ecosystem. Offering enhanced fraud detection, personalized Customer Experience (CX), and robust risk assessment, generative AI is set to significantly impact…
  • Viewpoint
    March 26, 2024

    Enterprises have increased their expectations from their finance function to have a strategic impact on organizational success, especially amid economic downturns. Encouragingly, many finance teams are already shifting their focus to improve Finance Stakeholder Experience (FinStX)…
  • Market Insights™
    March 15, 2024

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