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NEWVoice of the Customer May 22, 2026
Voice of the Customer (VoC): Master Data Management (MDM)
Enterprises are redefining their Master Data Management (MDM) strategies as data reliability, governance, and AI readiness become central to enterprise transformation. As organizations modernize their data architecture and scale AI, generative AI, analytics, and automation initiatives,… -
NEWTech Launch Perspective May 19, 2026
AI-led Process Automation – Review of Appian’s Product Announcements at Appian World 2026
Enterprises are increasingly adopting AI-led process automation to improve productivity, accelerate application development, and enable intelligent orchestration across complex business workflows. As enterprises operationalize AI at scale, there is growing demand for platforms that combine governance,… -
State of the Market April 09, 2026
Intelligent Process Automation Platform (IPAP) and Process Orchestration
Enterprises are increasingly moving beyond fragmented automation deployments toward unified platforms that enable enterprise-wide transformation. Intelligent Process Automation Platforms (IPAP) integrate rules-based automation, AI-driven technologies such as IDP, generative AI, and agentic AI, along with orchestration… -
Innovation Watch March 03, 2026
Innovation Watch: Vector Data Platforms
As enterprises accelerate AI adoption, managing and retrieving high-dimensional data has become an essential capability. Organizations are increasingly complementing and augmenting traditional databases with vector data platforms purpose-built to store and query embeddings generated through AI… -
Provider Compendium Jan. 29, 2026
Intelligent Process Automation Platform (IPAP) and Full Suite IPAP – Technology Provider Compendium 2026
As enterprises navigate mounting operational complexities and rising costs, they are increasingly investing in integrated automation platforms to drive efficiency and resilience. There is a clear market shift from point solutions toward intelligent process automation platforms… -
State of the Market Nov. 11, 2025
Digital Interaction Intelligence State of the Market 2025
Everest Group defines Digital Interaction Intelligence (DII) as an analytics product that offers a fact-based, technology-driven approach to understanding user interactions on various applications, particularly business applications. It captures user actions and metadata from multiple desktops… -
PEAK Matrix® Nov. 08, 2025
Intelligent Process Automation Platform (IPAP) and FS IPAP PEAK Matrix® Assessment 2025
Amid rising costs, limited resources, and growing process complexities, enterprises are under pressure to drive greater efficiency while advancing their digital transformation agendas. Traditional siloed automation approaches no longer meet the need for scale, adaptability, and… -
Provider Compendium Oct. 15, 2025
Digital Interaction Intelligence Products – Technology Provider Compendium 2025
Digital Interaction Intelligence (DII) products are rapidly emerging as a core enabler in enterprise automation and transformation strategies. DII solutions adopt a user-centric lens to analyze digital activity, delivering more granular insights into how work actually… -
State of the Market Sep. 22, 2025
Process Mining State of the Market 2025
Process mining software analyzes process-related information from event logs generated by ERP, CRM, and other enterprise systems to offer a fact-based approach to discover, monitor, and optimize as-is processes. It is a data-based approach to process… -
LinkedIn Live Sep. 03, 2025
Process Intelligence + AI: The Winning Formula for Enterprise Growth
AI’s momentum in the enterprise had started to slow. While early pilots showed promise, most organizations continued to struggle with scaling AI across fragmented operations. As enterprise operations grew more complex, leaders faced mounting challenges in… -
PEAK Matrix® Aug. 04, 2025
Digital Interaction Intelligence Products PEAK Matrix® Assessment 2025
The Digital Interaction Intelligence (DII) market is gaining momentum as enterprises seek granular insights into user behavior and task execution across desktop environments. DII solutions capture metadata, such as keystrokes and clicks, to create digital interaction… -
Provider Compendium Aug. 01, 2025
Process Mining Technology Provider Compendium 2025
Process mining drives operational excellence and facilitates enterprises’ digital transformation initiatives. By analyzing event logs from enterprise systems such as ERP and CRM, it offers a fact-based approach to discover, monitor, and optimize as-is processes. The… -
PEAK Matrix® June 16, 2025
Process Mining Products PEAK Matrix® Assessment 2025
A Process mining software analyzes process-related information, primarily from event logs generated by enterprise systems (ERP, CRM, etc.), to offer a fact-based approach to discover, monitor, and optimize as-is processes across various industries and process areas.… -
Thematic Report Dec. 10, 2024
Digital Interaction Intelligence (DII) Playbook
Becoming a data-driven business is vital for improving stakeholder experiences and operational efficiencies. Manual techniques limit visibility into processes and tasks. Process mining analyzes structured data in processes, but user interactions with business applications go uncaptured.… -
Tech Launch Perspective Nov. 20, 2024
AI-led Process Transformation – Review of Celonis’ Product Announcements at Celosphere 2024
Celonis announced new features under its process intelligence capabilities at its Celosphere 2024 event, which took place October 23-24, 2024, in Munich, Germany. This release further strengthens Celonis’s AI and process intelligence-related efforts across industries to… -
Viewpoint Nov. 05, 2024
Navigate Your Way to Digital Excellence with Process Mining
While rapidly changing market dynamics disrupt legacy operations and business models, organizations leading in digital transformation are better positioned to respond to such disruptions. Consequently, enterprises are racing to adopt digital and automation initiatives to become… -
State of the Market Aug. 19, 2024
Process Mining State of the Market 2024
Process mining is a software product that analyzes process-related information from event logs generated by enterprise systems (ERP, CRM, etc.) to offer a fact-based approach to discover, monitor, and optimize as-is processes. It is a data-based… -
Provider Compendium July 09, 2024
Process Mining – Technology Provider Compendium 2024
Process mining drives operational excellence and facilitates enterprises’ digital transformation initiatives. It analyzes process-related information, primarily from event logs that enterprise systems (ERP, CRM, etc.) generate, offering a fact-based approach to discover, monitor, and optimize as-is… -
PEAK Matrix® June 04, 2024
Process Mining Products PEAK Matrix® Assessment 2024
Process mining analyzes process-related information from event logs generated by enterprise systems (Enterrpise Resource Planning (ERP), Customer Relationship Management (CRM), etc.), to offer a fact-based approach to discover, monitor, and optimize existing processes. It is one… -
State of the Market Sep. 29, 2023
Maximizing Business Value through User Interactions Data – Task Mining State of the Market 2023
Everest Group defines task mining as a technology that can capture user actions and metadata, such as keystrokes, mouse clicks, activity screenshots, and other system-level activities, across multiple desktops to discover and provide insights into the…
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