4Cs to Successfully Attain Business Agility in GBS Organizations

Business agility has taken center stage for enterprises as they strategize to quickly adapt and respond to market challenges and opportunities. Organizations are adopting a decentralized governance structure with multiple communication channels to enable a greater sense of ownership across levels. They are also leveraging cross-functional teams, flexibility, technology, and innovation to ensure agility across the organization. This report explores the Commitment, Collaboration, Competence, and Construct (4Cs) to successfully attain business agility in a Global Business Services (GBS) organization. It also recommends the steps to boost the 4Cs and best practices to attain agility.

Scope:

All industries and geographies

Contents:

In this report, we examine:

• The recipe for attaining business agility in GBS organizations
• Steps to boost the 4Cs

• Case studies
• Best practices to drive the 4Cs to achieve business agility

Page Count: 15