Introducing the Rubik’s Cube Supplier Segmentation Approach: Navigating the Talent Crisis by Engaging Specialist IT Service Providers

Digital transformation is a top priority for BFS and insurance enterprises to survive the impact of overarching geo-political and pandemic risks, emerging challenges from digital disruptors such as InsurTechs and FinTechs, the poor interest rate environment, and talent shortages accompanied by the Great Resignation. In fact, organizations are struggling to find and retain talent with skills that are important for future readiness. The better talent value proposition that BigTechs and digital disruptors offer is exacerbating this challenge for enterprises, including large global IT services organizations.

In this report, we highlight the challenges that BFS and insurance enterprises face and present the Rubik’s Cube supplier segmentation approach – an approach to segment different types of service providers to build an optimal sourcing strategy.