Ushering in a New IT Infrastructure Era Through the Zero Approach

COVID-19 significantly impacted IT services globally, as it reduced enterprise demand, disrupted supply chains, posed business and service continuity challenges, threatened the financial viability of firms, and increased cybersecurity risks. In the aftermath of the pandemic, IT infrastructure will have a key role to play in revitalizing enterprises and helping them meet their objectives. Enterprises need to re-evaluate how IT infrastructure needs to be conceived, built, implemented, and managed to meet the pandemic-induced challenges. The Zero infrastructure approach, which focuses on Zero experience and Zero build, can address enterprises’ two key IT infrastructure goals by helping them:

• Experience secure, touch-less, and disruption-less IT infrastructure
• Build cost-effective, environmentally conscious, and asset-light IT infrastructure

In this research, we examine the trends impacting the Cloud and Infrastructure Services (CIS) market and analyze aspects such as market size, deal sizes, deal durations, and pricing. The report will help enterprises understand key trends, evaluate the Zero infrastructure approach, and manage their sourcing portfolios.