State of the Market

Market Vista™: 2019 Year in Review and Outlook for 2020

The report Market Vista™: 2019 Year in Review and Outlook for 2020 provides an overview of the developments in the global services industry in 2019 and presents our outlook for 2020. We also highlight key trends and drivers for GICs, offshore/nearshore locations, service providers, and outsourcing transactions. The report will help buyers, analyst communities, experts, and business executives assess sourcing market developments from service providers’ and buyers’ points of view to help them take timely and best-suited decisions.