State of the Market
GBS State of the Market Report: Evolving Operating and Governance Models to Build GBS of the Future
The global sourcing market grew rapidly to surpass US$211 billion in 2019, with Global Business Services (GBS) continuing to be an integral component of the sourcing model, accounting for ~27% of the market.
The success of GBS model in India, Ireland, Poland, Philippines, and China has led buyers to explore it in other locations in Asia, Central & Eastern Europe (CEE), Rest of Nearshore Europe (RONE, which includes Ireland, Norther Ireland, Scotland, Wales, and Portugal), Latin America, and Middle East & Africa (MEA). The GBS market has also expanded across verticals and functions.
This report is available to members.