Moving Beyond the Horizontal with Industry-specific F&A Solutions

Finance & Accounting Outsourcing (FAO) has traditionally been a horizontal service offering, with cost savings and efficiency gains considered to be key value propositions. However, rising outsourcing maturity and increasing requirements across industries are shifting the emphasis toward domain expertise. While a majority of Finance & Accounting (F&A) solutions are industry-agnostic, there has been growing demand for solutions to address industry-specific F&A processes in recent times.

In particular, growing pressures in industries severely impacted by the COVID-19 pandemic, such as travel & logistics, have increased the demand for solutions to address industry-specific F&A needs beyond traditional horizontal F&A processes.