State of the Market
Market Vista™: 2018 Year in Review and Outlook for 2019
The report, Market Vista™: 2018 Year in Review and Outlook for 2019, gives an overview of the developments that took place in the global services industry in 2018. The report highlights key trends and drivers pertaining to GICs, offshore/nearshore locations, service providers, and outsourcing transactions. Besides providing an outlook and trends that are likely to shape up 2019, the report highlights implications for market participants as well. The objective is to help buyers, analyst communities, experts, and business executives assess sourcing market developments from service providers’ and buyers’ point of view, which can help them frame their opinion and take timely decisions.
This report is available to members.