Thematic Report

Reimagining Talent Acquisition in a Digital-First Era

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The global Talent Acquisition (TA) industry is undergoing a tremendous change, driven by an influx of tools and technologies built on the emerging digital technology landscape. “Reimagining Talent Acquisition in a Digital-First Era” is the second of a three-part series of reports outlining Everest Group’s take on the impact of emerging digital technologies in the TA space. This paper is essentially a deep dive into the digitalization potential of various TA processes leveraging the next-generation technology levers.

The following information is analyzed and captured in the report:

  • Next-generation technologies that can digitalize TA processes: The paper focused on the impact of next-generation technologies such as Robotic Process Automation (RPA), Artificial Intelligence (AI), and advanced analytics, either as stand-alone or in a combination, to digitalize each of the 19 TA processes defined
  • Extent of digitalization of TA processes: The digitalization potential of TA processes was evaluated to estimate the extent of digitalization possible within all the tasks defined under each of these processes. Existing theoretical / recently-implemented technology use cases for digitalizing various TA tasks, as well as possible themes and uses cases that can emerge in the future, have been highlighted where relevant
  • Quantum of benefits generated by these technologies: For each process, the quantum of benefits provided by these technologies in terms of efficiency, experience (both candidate and recruiter), and insights (or net new gains) were evaluated