Process Orchestration Products PEAK Matrix® Assessment 2025

As enterprises navigate macroeconomic uncertainties, rapid technological advances, and growing business agility demands, the need for a unified backbone to connect end-to-end processes has never been greater. Process orchestration fundamentally enables this shift, helping organizations manage complex workflows that span human workers, digital workers, AI agents, and enterprise systems. Its importance is growing as enterprises look to scale automation, embed intelligence, and enhance governance across their operations.

This report provides an in-depth analysis of the evolving process orchestration landscape, highlighting emerging trends such as the shift toward agentic orchestration and the growing demand for AI-augmented, scalable orchestration solutions. It explores how providers are differentiating through capabilities such as hybrid workforce management, intuitive design studios, and embedded analytics that drive smarter and more adaptive automation.

The assessment delivers actionable insights into buyer priorities, sourcing considerations, and provider capabilities to support informed decision-making. In this edition, 28 process orchestration providers are evaluated based on their market impact, vision, and delivery capabilities to identify Leaders, Major Contenders, and Aspirants in this rapidly evolving market.