Contingent Workforce Management (CWM) / Managed Service Provider (MSP) and Services Procurement / Statement of Work (SOW) – Provider Compendium 2025 

Contingent Workforce Management (CWM) is entering a new phase of maturity, with providers helping enterprises adopt more agile and scalable models to manage external talent. In response to shifting client expectations, providers are reconfiguring their offerings to support greater flexibility, efficiency, and strategic value across contingent labor programs.

To capture new demand, providers are actively engaging first-generation buyers, building modular offerings tailored to mid-market needs, and partnering with external marketplaces to enhance management of freelance and independent contractor talent. These efforts are helping providers tap into emerging segments and deliver more integrated, end-to-end workforce solutions.

Simultaneously, providers are deepening their capabilities in services procurement by investing in strategic advisory services and strengthening core transactional processes such as procure-to-pay. Value-added offerings such as direct sourcing, workforce strategy consulting, location optimization, and assessment-driven selection models are becoming key differentiators as clients seek more strategic support.

This report profiles 28 key providers across the global CWM/MSP and Statement of Work (SoW) services procurement landscape. Each profile provides a structured overview of the provider’s service portfolio, scale of operations, technology adoption, delivery footprint, and recent developments. The report supports providers in benchmarking their positioning and capabilities while offering enterprise buyers a grounded view of the evolving partner landscape.