Contingent Workforce Management (CWM) / Managed Service Provider (MSP) and Services Procurement / Statement of Work (SOW) PEAK Matrix® Assessments 2025
AI and automation are accelerating this transformation by bringing intelligence, speed, and foresight into decision-making. Providers are using predictive analytics to anticipate workforce needs, streamline sourcing, and optimize supplier performance while creating more seamless and personalized experiences for both clients and talent. By combining technology with consultative expertise, CWM providers are positioning themselves as indispensable partners in shaping innovative, data-driven workforce ecosystems that deliver long-term value.
This PEAK Matrix® assessment will help key stakeholders – buyers and service/technology providers – understand the MSPs / CWM and service procurement provider landscapes, evaluate providers’ capabilities, and identify the Leaders, Major Contenders, Aspirants, and Star Performers in the market.
This report is available to members.