From Visibility to Value: Harnessing Workforce Data to Drive Productivity, Efficiency, and AI Readiness

Enterprises are navigating a new era defined by hybrid work, an expanding contingent workforce, and accelerated AI adoption. Leadership teams must improve productivity, manage costs, and scale AI responsibly while maintaining trust and transparency. Traditional tools reveal outcomes but not the drivers behind them, creating blind spots in how work actually happens.

Workforce intelligence closes this gap by unifying data from HR, IT, finance, and operations to show where inefficiencies occur, how workloads are distributed, and where technology investments deliver value. Through a case study of Xerox, this report demonstrates how organizations can move from fragmented visibility to connected intelligence, achieving measurable gains in utilization, efficiency, and employee well-being. It also introduces practical frameworks that help leaders identify the workforce signals that matter most and turn insights into action. By aligning workforce intelligence with enterprise priorities, organizations can build a transparent, data-driven foundation for productivity, efficiency, and AI-readiness.