Order-to-Cash (O2C) Products PEAK Matrix® Assessment 2025

Enterprises are increasingly turning to modern Order-to-Cash (O2C) products in response to growing cost pressures, tighter regulations, and the need for improved agility. Once viewed as a back-office finance function, O2C is becoming a strategic enabler of cash optimization, risk management, and customer experience. This shift is driving demand for O2C solutions that combine visibility, automation, and intelligence through integrated platforms and modular deployments.

In parallel, the provider landscape is evolving. Two distinct provider archetypes, receivables-focused specialists and billing-led platforms, are expanding their portfolios to offer more comprehensive O2C capabilities. Meanwhile, enterprise platforms are entering the space, intensifying competition and accelerating innovation. Providers are embedding technologies such as generative AI, embedded analytics, and orchestration capabilities to support more accurate forecasting, enhanced control, and streamlined end-to-end O2C processes.

In this research, we assess 16 leading O2C products, analyzing their strengths, limitations, and market positioning to guide CFOs and finance leaders in selecting best-fit technology partners that align with their strategic and operational goals.