Driving Procurement Success with Adaptive Operating Models

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In today's dynamic business environment, procurement faces constant pressure to reduce costs while adding value by improving efficiency, driving supplier innovation, embracing advanced technologies such as generative AI, and enabling the organization to achieve its ESG goals. A well-designed procurement operating model is essential to help procurement achieve these objectives. However, many procurement teams struggle to achieve these goals due to outdated or misaligned operating models.

In this report, we explore various procurement operating models, uncover these models’ transformation drivers, and provide guidance on designing agile and sustainable operating models that align with the organization's strategic goals.