PEAK Matrix®

Digital Transformation Consulting Services PEAK Matrix® Assessment 2024 – North America

North American enterprises are investing heavily in customer experience, process and cost optimization, growth, and sustainability. Historically, enterprises have received subdued returns from digital transformation initiatives, leading to a growing reliance on consulting services to ensure a clear vision and strategy. As demand for technology-driven transformation rises, enterprises are seeking service providers that offer more than traditional consulting – those that can outline a digital roadmap and drive innovation with real value.

In this report, we assess 18 service providers featured on the Digital Transformation Consulting Services PEAK Matrix® for North America, a comprehensive matrix that evaluates and categorizes providers as per their capabilities.

The assessment is based on Everest Group’s annual Request for Information (RFI) process for the calendar year 2024, interactions with leading digital transformation consulting service providers, client reference checks, and an ongoing analysis of the digital consulting services market.