Candidate Engagement and Experience Platform PEAK Matrix® Assessment 2024 – Permanent Talent Acquisition and Contingent Talent Acquisition

Candidate engagement and experience platforms are rapidly growing due to shifting workforce dynamics, including the demand for agile talent solutions, personalization, and data-driven decision-making. By enhancing recruitment efficiency and candidate experience, these platforms have become indispensable for businesses to remain competitive in a complex and evolving talent landscape.

The trend toward total talent acquisition platforms highlights a unified approach, offering end-to-end solutions to manage diverse workforce categories. These platforms are leveraging AI and automation to build robust talent pipelines, serving both active and passive job seekers, ensuring a steady flow of skilled candidates for current and future needs. They are reshaping how organizations approach recruitment by focusing on seamlessly integrating people, processes, and technologies.

In this report, we leverage Everest Group’s proprietary PEAK Matrix^® framework to position candidate engagement and experience platforms as Leaders, Major Contenders, and Aspirants based on their market impact and vision and capability. The research will help buyers select the right-fit provider for their needs and enable providers to benchmark their capabilities against competitors.