Digital Workplace State of the Market: Are Value Leakages Sinking Your Workplace Strategy?

Amid the market disruptions that challenge the digital workplace landscape, workplace services continue to hold great allure. Enterprises acknowledge the value of workplace services as a catalyst for navigating these uncertain times. However, a revolution is underway, transforming various components of the workplace model, including solutioning, delivery, partnerships, enablers, and platforms.

To thrive in this VUCA (Volatile, Uncertain, Complex, and Ambiguous) storm, enterprises must actively grasp the evolving dynamics of workplace services. They need to adopt and embrace the evolving landscape to maintain a competitive advantage and business resilience. Simultaneously, service and technology providers are stepping up their game by embracing agility and positioning themselves as strategic partners to their enterprise customers.

In this report, we provide an overview of the digital workplace services market. The report also describes the ongoing revolution across five components of the workplace model – solutioning, delivery, partnerships, enablers, and platforms – and discusses their implications for enterprises.