The Global Business Services (GBS) Landscape in the Consumer Packaged Goods (CPG) / Retail Industry
In the fast-paced and competitive Consumer Packaged Goods (CPG) and retail industry, organizations face numerous challenges stemming from evolving consumer preferences, dynamic supply chains, and the constant need to optimize costs. Global Business Services (GBS) is emerging as a vital capability to improve agility, accelerate transformation, and build future capabilities for CPG and retail organizations.
In this report, Everest Group partnered with Sourcing Change to understand the adoption of the GBS model among leading CPG and retail organizations. This comprehensive study will help GBS leaders uncover several strategic and operational aspects of GBS in the CPG/retail industry spanning operating models, maturity levels, scope of work, location strategies, the outsourcing landscape, and the associated challenges and opportunities.
This report is available to members.