Global Business Services as the Enabler for Enterprise Hire-to-Retire Services

Many organizations have adopted the global sourcing model to deliver corporate functions such as Finance & Accounting (F&A), Human Resources / Hire-to-Retire (HR), procurement, legal, marketing, real estate, and supply chain management. These functions have different adoption maturity levels in Global Business Services (GBS) organizations. HR, which was one of the first corporate functions to be delivered through the GBS model, has matured significantly over the years with high adoption and penetration within GBS.
This report explores the various aspects of GBS delivery for HR and examines the adoption drivers, challenges, responses, and key locations leveraged for HR process delivery. It also evaluates adoption maturity across HR processes.