Healthcare Payer Digital Services – Service Provider Compendium 2022

Healthcare enterprises have made digital adoption the bedrock of their growth strategies to optimize processes, realize cost efficiencies, and enhance member experience. Increasingly today, healthcare enterprises are leveraging digital services to unlock business use cases, such as value-based care and population health management, and comply with changing regulations. To support enterprises on their digital transformation journeys, providers are ramping up capabilities through vertical-specific partnerships and acquisitions, investments in Centers of Excellence (CoEs), and training. These efforts are driving the need for research and market intelligence on demand and supply trends in healthcare payer digital services.

In this report, we analyze 26 providers featured on the Healthcare Payer Digital Services PEAK Matrix® Assessment 2022. We classify these providers as Leaders, Major Contenders, and Aspirants based on their market impact and vision & capability.