Life and Annuities (L&A) Insurance State of the Market Report 2022: a Pathway to Exploring Growth Opportunities Amid a Turbulent Macro Environment

The global life insurance industry rebounded strongly from the pandemic in 2021. However, challenges such as a low-interest rate environment and cost pressures continue to impact life insurers’ bottom lines. A demanding macro environment and geopolitical risks are further compounding these challenges. Therefore, insurers are increasingly prioritizing operational efficiency by concentrating on core markets and businesses. They are also focusing on hyper-personalized customer experiences and multi-channel distribution capabilities due to changing customer preferences.

In this report, we provide a comprehensive analysis of the key investment trends in the Life & Annuities (L&A) insurance outsourcing market.