Data and Analytics (D&A) Service Provider Compendium 2021 – Update

The Data and Analytics (D&A) ecosystem has successfully educated the market on the value of evidence-based decision-making versus traditional gut-based and thumb rule-based approaches.The COVID-19 pandemic has further emphasized the need for agile, data-driven decision-making and positioned D&A as an essential navigation tool to improve business outcomes and customer and employee experience.

However, enterprises face various challenges in scaling their initiatives based on D&A adoption maturity. To effectively service their needs, service providers are evolving from specialists to end-to-end players. They are building a talent pipeline and aligning their technology portfolios with a combination of unified offerings with modular components and industry-/use case-specific point solutions to ensure both breadth of coverage and speed of delivery. Leaders in the D&A space have displayed this broader D&A vision and bridged portfolio gaps to build a complete services suite.

However, enterprises face various challenges in scaling their initiatives based on D&A adoption maturity. To effectively service their needs, service providers are evolving from specialists to end-to-end players. They are building a talent pipeline and aligning their technology portfolios with a combination of unified offerings with modular components and industry-/use case-specific point solutions to ensure both breadth of coverage and speed of delivery. Leaders in the D&A space have displayed this broader D&A vision and bridged portfolio gaps to build a complete services suite.

In this study, we present an assessment and detailed profiles of 29 service providers featured on the Everest Group D&A Services PEAK Matrix® 2021. The assessment is based on Everest Group’s annual RFI process for the calendar year 2020, interactions with leading D&A service providers, client reference checks, and an ongoing analysis of the D&A services market.