Data and Analytics (D&A) Service Provider Compendium 2021

The ecosystem of Data and Analytics (D&A) players has showcased the efficacy of evidence-based decision-making over traditional gut-based and thumb rule-based approaches. Consequently, the debate today has shifted to the RoI of D&A investments and scalability of initiatives. While enterprises have seen D&A investments offer improved business outcomes and customer and employee experience, organizations are still failing to achieve their full benefit due to D&A adoption in pockets, lack of data skills across the enterprise, and inefficient/unoptimized data management practices. In this regard, service providers can help enterprises formulate a central vision for D&A, streamline investments, modernize the data landscape, and upskill enterprise users to achieve multiple outcomes through coherent and enterprise-wide data-driven decisions.

In this study, we present an assessment and detailed profiles of 28 service providers featured on the D&A Services PEAK Matrix® 2020. The assessment is based on Everest Group’s annual RFI process for the calendar year 2019, interactions with leading D&A service providers, client reference checks, and an ongoing analysis of the D&A services market.