Data & Analytics Handbook – Delivery Location Strategy to Steer Through Digital Disruption

Digital technologies continue to dramatically reshape industries, and it is evident that the future of global services delivery is digital. Enterprises continue to invest extensively in Data and Analytics (D&A) services delivery to overhaul their existing service delivery ecosystems to integrate customer needs, consumer preferences, and avenues for further improving their existing constructs. Amid the coronavirus pandemic, businesses that once mapped digital strategy in one- to three-year phases have now been forced to scale their initiatives in a matter of days or weeks. To remain competitive, market players need to relook at their location strategies and evolve a delivery portfolio that aligns with their go digital agenda.

This handbook by Everest Group supports organizations trying to identify the right locations to support data & analytics services. It highlights the relative attractiveness of leading global locations for D&A and allied services, based on a holistic and multi-faceted assessment across 15+ parameters. At an overall level, this handbook covers the data & analytics delivery attractiveness on two broad dimensions: enablers and talent pulse, as described below:

• Enablers: Includes an assessment of enabling drivers essential for delivering data & analytics services, based on 10 parameters, grouped into four clusters:
• Infrastructure
• Talent potential
• Collaboration ecosystem
• Business environment
• Talent pulse: Includes an assessment of market maturity delivery of data & analytics services, based on six parameters, grouped into three broad clusters:
• Adoption maturity
• Competitive intensity
• Financial feasibility