Powering Business Processes with Intelligent Automation – Intelligent Processes Automation (IPA) State of the Market Report 2021

Everest Group defines Intelligent Process Automation (IPA) as intelligent automation in business processes achieved through any combination of automation technologies, including Robotic Process Automation (RPA) and cognitive/AI-based automation. It is one of the most potent digital levers enabling digital transformation for organizations globally, which are facing unprecedented pressure to reduce costs, optimize operations, and increase business resilience due to the ongoing COVID-19 crisis.

This research provides IPA buyers and solution providers a detailed view of the market and analyzes it across dimensions including market overview and adoption trends, solution characteristics, services characteristics, IPA solution provider landscape, and outlook for 2021-22.