Why Digital Transformation of Supply Chains Fail | In the News

Supply chains are the enablers of commerce in today’s increasingly connected world – they should be strategic, a vital business function, a revenue driver and competitive differentiator. From end to end, digital reinvention across the supply chain is now a necessity. With seismic changes occurring across every industry over the past 12-18 months, supply chains will only make it through to the last mile by prioritizing digital transformation.

There’s no better evidence for the importance of supply chain transformation than the magnitude of disruption since the beginning of the pandemic. A late 2020 Gartner survey showed that nearly 70% of companies surveyed accelerated their digital roadmaps during the pandemic. That being said, according to a separate study by Everest Group, nearly the same proportion – approximately 68% of organizations – fail to report positive returns on their digital investments. With such a large number of organizations driving digital transformation forward, why do supply chain transformations fail at such a high rate?