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We’re committed to helping you get it right. Through trusted expertise, rigorous research, and practical insights, we enable businesses to make confident decisions.
Our memberships, custom support, and in-depth published research equip you with the reliable information you need to make data-led decisions with measurable success.
Our wealth of resources inspires ideas and new ways of thinking with real-world solutions and the latest trends that drive your business forward.
Discover the latest trends our analysts are covering with live and virtual events packed with practical insights.
We’re committed to helping you get it right. Through trusted expertise, rigorous research, and practical insights, we enable businesses to make confident decisions.
In the News
“The amount of insurance companies using business process outsourcing (BPO) services is increasing, says a new report from Everest Group. The global insurance BPO market was worth $2.7bn in 2013 and is set to increase to $3.6bn next year, with the UK portion of those figures accounting for 47% of the total.” Read More.