In a discussion with the Global Sourcing Association, David Rickard, Vice President at Everest Group shares his top-level view on the CX industry, its challenges ahead, the growth of the industry, and much more.
In a discussion with the Global Sourcing Association, David Rickard, Vice President at Everest Group shares his top-level view on the CX industry, its challenges ahead, the growth of the industry, and much more.
