We provide data-driven insights to power your GBS and GCC decisions
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Market insights
Powered by deep GBS and GCC benchmarking data, we help you understand how operations and market dynamics are shifting and where to focus next. -
Dedicated expertise
Our specialized team of analysts is committed to delivering actionable insights that drive operational excellence and organizational value. -
Comprehensive support
From strategy to execution, we provide tailored guidance to help you optimize delivery models, overcome challenges, and achieve measurable outcomes.
How we help leaders
We guide GBS and GCC leaders to achieve their most critical objectives by:
- Preparing GBS and GCCs to deliver next-level value while adapting to dynamic business challenges
- Driving enterprise adoption of the transformative potential of GBS and GCCs
- Developing and retaining top talent in a hybrid workforce environment
- Integrating the latest technologies into delivery models to boost returns
- Defining the optimal scope to maximize value creation
- Measuring and communicating the broader value GBS and GCCs provides
The right resources
GBS / shared services membership
Our analysis informs your thinking about the newest technologies, global talent and locations, and ways to optimize your operations and increase your contribution to the organization.
PEAK Matrix®
PEAK Matrix® reports assess service provider capabilities, including their strategies and investments that distinguish leaders.
Pinnacle Model®
Compare talent strategies and benchmark against peers to maximize your enterprise’s impact.
Why do clients choose Everest Group?
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Invaluable Support
“Everest Groups’ GBS research is invaluable to our everyday support. It’s especially valuable to be able to reach out to an analyst and get fast answers to our tough challenges.”
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Strategic Roadmap
Everest Group’s strategic insights gave us a roadmap to expand value-added services and drive transformational impact.
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Actionable Information
“Everest Group’s GBS membership delivers solid, actionable information – presented by leading experts in the field. It’s so helpful to finally have clarity and confidence on the right way to move forward.”
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Comprehensive Insights
“I’m astounded by the comprehensiveness and quality of the reports in the GBS offerings. Everyone who has responsibility for a GBS center should absolutely make this part of their toolkit.”