Unpacking Uncertainty to Uncover Value – Dynamics Shaping Growth of Global Outsourcing

As the outsourcing landscape evolves amid economic uncertainty, geopolitical changes, shifting buyer priorities, and rapid technological disruption, service providers must stay ahead of the curve to identify where the next wave of growth will come from.

In this webinar, Everest Group experts unpacked key trends shaping the future of outsourcing. Backed by deep market data and analysis, the session explored how providers can navigate uncertainty, adapt to buyer behavior changes, and identify new pockets of growth.

Attendees gained a clear view of market dynamics and walked away with practical insights to shape their growth strategies and stay ahead in an increasingly competitive landscape.

What questions did the webinar answer?

• • What’s changing in the global outsourcing industry, and how will it shape the future outlook?

• • How is buyer behavior expected to change?

• • How can providers maximize growth in a constrained environment?

• • What are the emerging growth pockets?

Who should attend?

• • Enterprise/business leaders (CIOs, CDOs, CTOs, CFOs, CPOs)

• • Global sourcing leaders

• • GBS/shared services center heads

• • Leaders at IT and BP providers

• • Procurement managers

• • Global sourcing mangers