Unlock Untapped Spend in the Age of AI and CX

Enterprise spending priorities in traditional areas have largely matured, and they have a playbook on how to optimize it. However, a wave of new pressures – including evolving regulations, geopolitical shifts, supply chain disruptions, tariffs, and rising customer experience (CX) expectations – is forcing executives to rethink how they can do more with less.

With the rapid advancement and availability of new technologies, the question now is: What areas of enterprise spend remain untouched, and how can executives optimize these areas while delivering on the promise of AI and CX?

What questions did the webinar answer?

• • As an enterprise tech or operations leader, what new ways can I leverage my sourcing options that I haven’t done in the past?

• • As a service or tech provider, what emerging spending opportunities can I pursue that were previously unavailable for outsourcing?

Who should attend?

• • CEOs, CIOs, COOs, CTOs

• • Heads of outsourcing

• • IT and BPO leaders

• • Strategy leaders

• • BU leaders