The Role of Technology in Advancing Member and Patient Engagement

Healthcare-based enterprise priorities are shifting towards streamlining customer interactions, leading to higher demand and supply options for tech-enabled member and patient engagement solutions.

In this LinkedIn Live, our experts Priya Sahni, Chunky Satija, and Kaushik Sundar discussed investments across the value chain to better streamline and modernize the customer journey across multiple touchpoints. Our panel will explore key trends and drivers, as well as the intricacies of demand and supply in this emerging area of enterprise focus.

Viewers will come away with a solid understanding of the potential investments in this space, as well as best practices and key strategies for their implementation.

During this in-depth LinkedIn Live, we discussed:

• The key features that enterprises are looking for in member and patient engagement platforms when it comes to outsourcing
• The future of member and patient engagement
• The evolution of the supply ecosystem as it caters to enterprise demands