Unlock 2025: CX Opportunities You Can’t Ignore

Watch Everest Group Partner David Rickard, as he joins fellow industry experts to discuss foundational AI, an evolving CX workforce, and more trends that will have an immediate impact on businesses across industries.
You can expect to learn how to adapt to new trends, achieve better differentiation, and create successful customer experiences.

Join the interactive event to discuss:

• The CX trends that will shape 2025
• Real-world examples of how to stand out all year
• How to achieve real results for long-term success

Speakers

David Rickard
Partner, Everest Group

James Bednar
Vice President Product & Innovation, TTEC

Simon Dillsworth
Senior Vice President EMEA, TTEC