Strategies to Help Enhance Patient Experience and Improve Financial Outcomes

Join Everest Group Vice President Priya Sahni for an interactive webinar that will dive into patient experience pitfalls and discuss new, innovative ways providers can address this ongoing yet evolving challenge. The expert panel will explore:

• Ways to evaluate how your patient experience compares to industry benchmarks and peers
• Methods for identifying sources of inefficiency and inaccuracy in your front-end revenue cycle operations
• Strategies for performance measurement and improvement
• Key vendor selection criteria and snags to avoid

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Priya Sahni
Vice President, Everest Group
Sunay Shah
Executive Director of Product and Strategy, Optum