Reimagining the TPA: Making Digital Human

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Catch Everest Group’s Ronak Doshi in this upcoming panel, where fellow industry experts will join him to discuss how to reimagine the third-party administrator (TPA) space and bring in efficiencies, automation, and integration needs within the TPA construct.

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The panel will explore:

  • Long-term strategic benefits of partnership with a transformative TPA

  • Tangible benefits of TPAs for reducing processing time, minimizing errors, and optimizing operational efficiency

  • How to tackle challenges with legacy systems, incomplete data, and stakeholder buy-in

  • Prominent sourcing models being leveraged in the industry currently

  • Advantages of a transformative TPA vs. other sourcing models

  • How a transformative TPA model affects customer experience

  • How compliance and regulatory requirements come into play

  • How TPA involvement improves the insurer’s risk profile and overall resilience

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Ronak Doshi
Partner, Everest Group
Kimberly Duke
CMO & SVP of Growth, Deacon ELCA
Sanjib Talukdar
Head, Insurance Solutions and BPaaS, Sutherland Global
Laurel Jordan
Solutions Lead, Sutherland Global

Contributors

Ronak Doshi

Partner