Getting Past the Shiny Object Phase of Gen AI in Banking and Financial Services

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Catch Everest Group Partner Ronak Doshi as he joins an expert panel to explore how to navigate the complexities of AI integration and governance in the banking and financial services sector to ensure ethical, efficient, and effective deployment.

The panel will discuss current applications of AI in the banking and financial services industry, showcasing how these technologies are not just futuristic concepts but present-day tools driving operational efficiency and customer satisfaction. Additionally, the session will cover strategic approaches to overcome challenges and optimize AI investments, setting the stage for a future where AI is a cornerstone of industry innovation and growth.

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What you will learn:

  • Understanding AI’s Financial Impact: Gain insights into how Generative AI can significantly enhance productivity and profitability in the banking sector, potentially adding $200 billion to $340 billion annually

  • AI Governance: Learn about the frameworks and strategies necessary for robust AI governance to ensure ethical, efficient, and effective AI deployment within financial institutions

  • Real Use Cases of Generative AI: Explore real-world applications of Generative AI in banking and financial services, demonstrating how these technologies are currently enhancing operational efficiency and customer satisfaction

  • Executive Priorities: Discuss the critical priorities for executives to focus on to maximize the return on investment from AI technologies, including strategic implementation and overcoming common challenges

  • Navigating AI Integration Complexities: Delve into the complexities of integrating AI technologies in banking environments, from technical challenges to regulatory compliance and beyond

  • Future Trends in AI and Banking: Look ahead at how Generative AI is expected to evolve and continue transforming the banking industry, potentially leading to new business models and further innovations in customer service and operational efficiency

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Ronak Doshi
Partner, Everest Group
Jason Gandy
SVP, Financial Services & Insurance, NTT DATA
Tom Mazzaferro
Chief Data & Analytics Officer, Truist
Mike Sisk
Contributing Editor, American Banker

Contributors

Ronak Doshi

Partner