AI in Managed Workplaces: Finding the Balance Between Employee Experience and Business Productivity

Join Udit Singh, Vice President at Everest Group, for a thoughtful discussion on AI’s impact, applications, and future strategies. AI is transforming managed workplaces, enhancing IT support, and balancing employee experience with business productivity.

The speakers will discuss:

• How AI is transforming IT support and customer service
• Real-world success stories of AI-driven productivity and satisfaction
• The pros and cons of AI adoption in IT support
• How to enhance productivity and user experience with AI
• Ways to tailor AI strategies for business success

Speakers

Udit Singh
Vice President, Everest Group

Chris Kirkpatrick
Director Offerings Management, Kyndryl

Joseph George
General Manager, GoTo