Assessing Talent Readiness for Next-generation Skills in GBS Organizations

Although the intensity of the talent war has slowed in recent months, GBS leaders still face a significant shortage of next-gen skills in the market. This shortage poses a critical challenge, compelling GBS leaders to continuously assess and enhance the readiness of their workforce to support the next wave of growth. Equipping their teams with advanced skills is crucial for staying competitive and meeting evolving business demands.

During this virtual roundtable, expert analysts and your GBS peers, discussed how GBS teams are adapting to acquire next-gen skills, including:

• • Evaluating future skill requirements/needs in GBS organizations and current skill gaps in the market

• • Implementing targeted programs to upskill/reskill their workforce in next-gen technologies

• • Understanding the role of technology in learning and development

• • Assessing the scope of partnerships with industry/academia in niche skill capability building

Who attended?

• • GBS heads

• • Site/country heads

• • Talent heads

• • HR heads

• • L&D leaders

• • Workforce development leaders