Mastering Partner Management: Reduce Risk, Maximize Value

As outsourcing increased in response to economic pressure, geopolitical shifts, and talent challenges, many enterprises were left struggling to manage what remained in-house. With governance responsibility shifting from delivery to oversight, retained teams often lacked the resources needed to deliver results.

In this LinkedIn Live session, Everest Group explored how enterprises could mature their post-outsourcing partner management models to reduce delivery risk, avoid value leakage, and ensure strategic alignment—especially as business expectations rose and tolerance for failure declined.

We examined how leading organizations rethought their retained teams, realigned governance frameworks, and deployed performance levers to move beyond “contract policing” and toward true value stewardship. Attendees walked away with actionable frameworks to assess partner management maturity, avoid common pitfalls, and ensure outsourcing investments delivered on promised outcomes.

During this engaging LinkedIn Live, we discussed:

• • How to redesign the retained organization to effectively manage partners post-outsourcing without overburdening internal resources

• • Which governance models, KPIs, and engagement practices were essential for driving value and accountability in strategic vendor relationships

• • How leading enterprises avoided risk and value erosion in outsourced relationships—especially in complex, multi-vendor or global delivery environments

Missed the event? Catch the full recording on YouTube to learn how to elevate your partner management model for long-term success.