Generative AI in Customer Experience: Use Cases and Responsible Adoption | LinkedIn Live

Generative AI (GAI) is rapidly gaining traction in customer experience (CX), with organizations striving to grab hold of the possibilities, real-world use cases, and what constitutes responsible adoption .

Join this LinkedIn Live session as our experts highlight the vast potential of GAI in CX and explore how this revolutionary technology can be applied within a variety of CX use cases, from streamlining marketers’ content supply chains to optimizing UI/UX value chains, and driving efficiencies in the creative development process.

We will also examine the future implications of GAI for both enterprises and service providers.

What questions will the event answer for the participants?

• What is GAI?
• What potential does it have in the experience services space?
• What are the real-world use cases that enterprises are currently focusing on?