In this Global Locations State of the Market Report 2024, we analyze the global services locations landscape, evaluate developments, and assess key trends to design an optimal locations portfolio strategy. The Key Trends report within this analysis examines global locations and center landscape, adoption trends from 2023, and leaders’ priorities for building a successful location mix in 2024.
Fill out the form below to receive a complimentary abstract of the Global Locations State of the Market 2024 – Key Trends Shaping the Landscape Report.
Upcoming events
Analyst Insights on a Major Shift in Automation Strategy | Webinar
Wednesday, November 12
11:30 am | ET
Reinventing Credentialing and Monitoring Compliance with Shared Models & Agentic AI | Webinar
Wednesday, November 12
2:00 pm | EST
How Agentic AI Is Transforming BPOs Into Tech-Driven CX Partners | Webinar
Thursday, November 6
4:30 pm GMT | 9:00 pm IST
State of Decentralized Clinical Trials (DCT) Adoption | DTRA 2025 Annual Meeting
Thursday, November 6
9:30 am ET
Microsoft New England Research & Development Center
30 Minutes
Leading with Intelligence: Building the Next Generation of Customer Loyalty in the AI Era | Webinar
Tuesday, December 9, 2025
7 am PT | 9am CT | 10 am ET | 3 pm GMT | 8:30 pm IST
Webinar
1 hour
Hype vs Reality: What Really Works with Agentic AI in HR | LinkedIn Live
Thursday, November 6
09:00 AM PST | 12:00 PM EST | 5:00 PM GMT | 10:30 PM IST
1 Hour